The purpose of our policies at The Village Childcare of Clarksburg is to make sure that interest of children under our care and the staff who care for them are protected.
Communication: Parents have to let us know when a child will be absent, including when a child is sick as early as possible.
Parent Vacation: When on a family vacation, parents must continue to pay tuition.
Daycare Provider Vacation: We will close for two weeks each calendar year. Parents who enroll their children prior to June 30 will be required to pay the full two weeks. Parents who enroll their children after June 30 will be required to pay for one week only. We will provide you with a minimum of two weeks notification of the daycare closing.
Bounced Checks: There will be a charge of $35 fee when a check is returned for NSF. Childcare services may be halted until full payment of tuition and NSF charges has been made, in CASH. In addition, upon the second returned check within 6 months, only cash will be accepted for 3 months.
Late Pickups: We reserve the right to charge fees for late pickups up to $20 for each half an hour. Habitual tardiness may result in termination of services.
Drop off and Pickups: Children are to arrive clean and fed (unless arriving before a meal time). We will try our best to send your child home with a clean diaper, and would appreciate the same consideration when you drop off. Drop off and pick up are not good times to discuss serious problems. You need to set up a time to discuss any issues in private. We will not release the child to anyone unless you text us or email us your permission.
Sign in/out: It is required by state law that all parents sign their child in and out each day.
Holidays: New Year’s Day President’s Day Memorial Day 4th of July Labor Day Thanksgiving day and the day before Christmas Eve and Christmas Day New Year’s Eve. Adjustments will be made when holidays fall on a weekend.
Meals: We provide meals to all kids 1 year and older using MD department of education nutritional guidelines http://earlychildhood.marylandpublicschools.org/system/files/filedepot/3/foodandnutritionresourceguide.pdf. For children with special diet, parents are responsible for packing food for their kids, and we will not provide tuition discount to these parents. Our tuition fees are for providing care for the children and not for providing food. We decided to provide free food to children one year and older to make our facility more convenient to parents.
Cleanliness: We follow CDC hygiene guidelines and other effective guidelines to make sure that our facility is safe for the children and daycare providers. We take the cleanliness of our facility including furniture, and toys seriously.
Nap / Quiet Time: There will be a designated nap/rest time each day. All children must nap, rest, read or play quietly during this period.
Special Needs: We will make all reasonable modifications to our policies and practices to accommodate children with special needs, unless to do so would be a fundamental alteration of our existing program. Each child will be evaluated on an individual basis to determine eligibility.
Reporting Requirements: As a child care provider we are mandated reporters to the Department of Human Services if we feel a child is being abused or neglected. Always be sure to let your director know when you drop your child off if he/she has any unexplained cuts or bruises.
Discipline: We maintain a positive discipline policy, which focuses on prevention, redirection, love, consistency and firmness. We stress two main patterns of behavior: respect for other people and respect for property. Please keep in mind that there WILL be disagreements between children. Young children have a hard time expressing their feelings. Sometimes they hit, throw toys, bite, etc. We will try to prevent problems, redirect when appropriate, discuss inappropriate behavior, encourage making amends when offense involves another person, and sometimes withdraw privileges based on the principle of "natural consequences". The use of time outs will be rare except when a brief cooling off period is needed. Sometimes when children are fighting or throwing toys, we will put the toy in a short time out, and then bring it back into circulation a little later. This seems to work better than giving the child a time out.
Under NO CIRCUMSTANCES will there be any spanking, physical abuse, verbal abuse, name calling or isolation used. Neither food nor sleep will ever be withheld from children as a means of punishment.
If a discipline problem arises that does not respond to the above mentioned techniques, we will hold a conference with the parents. Together, we will try to find a solution. You may be called to remove your child if his/her behavior prevents us from being able to properly care for the other children. If the problem continues, other arrangements for the care of the child will have to be made, for the safety and well being of all.
Sick Child Policy: Under no circumstances may a parent bring a sick child to daycare, if the child shows any signs of illness. Sick children will expose all children and staff members who they come in contact with. These people can in turn expose the other children. Because this is disruptive to other children and their families, your cooperation on this issue is extremely important. Every effort is taken to reduce the spread of illness by encouraging hand washing and other sanitary practices.
Children will be visually screened when they arrive in the morning. In the event a child becomes ill and needs to be picked up, the parent(s) will be called and are expected to come pick the child up within one hour (60 minutes). If the parent(s) cannot be reached, or have not arrived within an hour, the emergency contact person will be called and asked to come pick the child up.
For the benefit of our staff and other children in our care, a sick child will not be permitted to return to care for 24 hours after condition has returned to normal. The child may return 24 - 48 hours (depending upon the illness) after they have received the first dose of an antibiotic. If a child receives an antibiotic for an ear infection, he/she may return to day care immediately if he/she has been free of other symptoms mentioned for at least 24 hours. If you aren't sure about whether or not to bring your child to care, please call the director to discuss it. Allergy related symptoms, and non-communicable illnesses do not require exclusion if you have a note from your doctor.
Medication: Parents will provide any medications needed by the child, including over-the-counter and prescription medicine. Written authorization is needed for us to administer ANY medication, prescription or over-the-counter. NOTE: All medicines must be in their original container with pharmacist's or manufacturer's label, child's name, dosage instructions, current date, name of medication, and times to be administered clearly written.
Emergencies: Minor bumps and scratches are inevitable, but we make every effort to keep the children safe through supervision and childproofing. Minor injuries receive appropriate first aid, and if an emergency injury or illness occurs, you will be contacted as soon as possible. If necessary, your child will be taken to the nearest hospital where you will be asked to meet us. Parents are responsible for all costs involved in emergency medical treatment, including emergency transportation, if required. We will not be held liable for any sickness/injury of either parent/guardian or child while on our premises.
Termination: We reserve the right to terminate a child for the following reasons (but not limited to):
- Failure to pay
- Routinely late picking up your child
- Failure to complete the required forms
- Lack of parental cooperation
- Failure of child to adjust to the center after a reasonable amount of time
- Physical or verbal abuse of any person or property
- Disrespectful and unprofessional behavior towards our staff
- Our inability to meet the child's needs
- Lack of compliance with our policies
- Serious illness of child
When we decide to terminate a contract, we will do our utmost to ensure a smooth transition for the child including providing reasonable time for the parents to find an alternative care setting. We also reserve the right to give written notice of immediate termination where there are extreme circumstances that affect the well-being of the provider or other children in attendance.
As much as hate to see children leave our daycare, parents are free to terminate the contract for any reason with a two weeks notificatio
We reserve the right to make changes in rates and policies as we deem necessary. You will be notified, in writing, of any changes that may occur.